Shipping policy

Shipping Policy

Where we ship: We ship to the United States and worldwide. The shipping options available for your address are shown at checkout.

Fulfillment: Orders are fulfilled by our fulfillment partner, CJdropshipping, and shipped from its warehouses using tracked carriers. If you order several items, they may arrive in separate packages.

Processing time: Orders are processed and dispatched within 24–48 hours of payment confirmation (Monday to Friday).

Shipping costs: United States: orders under $50 have a flat $4.99 shipping fee, and orders over $50 ship free. International: the shipping rate for your country is calculated and shown at checkout before you pay.

Estimated delivery: United States: 6–9 business days after dispatch. International: delivery times depend on the destination and are shown at checkout where available. Delays can happen because of customs, weather or other events outside our control.

Customs, duties and taxes: International orders may be charged import duties or taxes by the destination country. These charges are the buyer's responsibility.

Order tracking: We'll email you a tracking number once your order ships. Tracking can take up to 48 hours to update. You can also check your order on our Track Your Order page.

PO Boxes: We can't deliver to PO Boxes or APO/FPO/DPO military addresses. Please enter a full street address, including any apartment or unit number. Orders placed with a PO Box address may be delayed until we receive a valid street address.

Accurate address: Please double-check your shipping address at checkout. We can't be responsible for delays or failed deliveries caused by an incorrect address.

Lost or late packages: If your order hasn't arrived in the expected time, contact us. We'll investigate with the carrier and arrange a replacement or refund as appropriate.

Contact: support@glooride.com · +65 8022 9386 · Mon–Fri, 9am–6pm ET · Glooride, Blk 44 Telok Blangah Drive, #08-23, Singapore 100044