Billing Terms & Conditions

These Billing Terms & Conditions explain how payment works when you shop at glooride.com. By placing an order, you agree to these terms, along with our Terms of Service.

Prices and currency

All prices are listed and charged in US dollars (USD). The price you pay is the price shown at checkout, including any shipping fees. If your card is issued in another currency, your bank may apply its own exchange rate or fees.

Accepted payment methods

We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay and Google Pay. Payments are processed securely by Shopify Payments or PayPal over encrypted (SSL) connections. We never see or store your full card details.

When you are charged

Your payment method is charged in full when you place your order. Glooride does not offer subscriptions or automatic recurring charges. You'll only pay for the orders you place.

Taxes and duties

Any sales tax that applies is calculated and shown at checkout. For orders shipped outside the United States, import duties or taxes may be charged by your country's customs office. These are the buyer's responsibility.

Shipping fees

Shipping is free on orders over $50. Orders under $50 have a flat $4.99 shipping fee. See our Shipping Policy.

Refunds

Approved refunds go back to your original payment method, as explained in our Refund Policy. Depending on your bank, the refund may take 5–10 business days to appear.

Order cancellations and payment issues

We may cancel an order and fully refund it if payment can't be verified, an item is unavailable or there's a pricing error. If you see a charge you don't recognize, please contact us before disputing it with your bank so we can help.

Contact

For billing questions, email support@glooride.com call +65 8022 9386 (Mon–Fri, 9am–6pm ET), or write to Glooride, Blk 44 Telok Blangah Drive, #08-23, Singapore 100044.